Need to bounce straight to the reply? The greatest telephone service for most small companies is unquestionably Nextiva or RingCentral.

Phone companies for companies have come a great distance.

The proper companies can get you toll-free numbers, straightforward routing, and limitless SMS for a low month-to-month price.

Business VoIP telephone companies have change into rather more fashionable than conventional telephone strains. They’re simpler to arrange, simpler to handle, and cheaper.

Under we break down the perfect enterprise telephone companies available on the market. Later, we’ll dive into why you want one and precisely how a VoIP works.

The Best Business Phone Service Suppliers for 2020

  • Nextiva — Most inexpensive enterprise-level plans.
  • RingCentral— The hottest VoIP telephone service for small companies.
  • Ooma— Best for conventional workplace settings with desk telephones.
  • Phone.com— Best low-cost small enterprise telephone service plans.
  • Grasshopper— Best telephone service for solo entrepreneurs.
  • Vonage— Pioneer within the VoIP telephone business.
  • Jive — Tiered pricing with all-inclusive options.
  • 1-VoIP— Versatile and cost-effective metered pricing for small companies on a funds.

Under, evaluate the pricing, plans, and options of every one to determine the perfect match for your small enterprise.

Nextiva – Most inexpensive enterprise-level plans

Beginning at $19.95 monthly
Inexpensive enterprise-level plans
Limitless calls
Free native & toll-free quantity
Get Started for Free

Nextiva is an business chief within the enterprise telephone service house. Manufacturers just like the YMCA, the Buffalo Payments, and Taco Bell belief Nextiva for their telephone service options.

It’s nice if you need a dependable telephone system for your corporation at a great value. You’ll get every little thing you want:

  • A telephone for your desk
  • Telephones for convention rooms
  • An app to handle telephone calls, texts, and emails by means of your laptop
  • A cell app for your cellphone
  • Integrations with the foremost CRMs like Salesforce and Hubspot

In keeping with Garnter, 94% of shoppers are glad with Nextiva. Folks love the service — and for good cause. They’ve a 99.999% uptime with no outages reported in 2019 and 2020. Relaxation guarantee that your telephone service received’t be reduce off by their information facilities.

You’ll get to decide on between three easy plans. The value is determined by the variety of customers and the size of your contract. There are plans to accommodate companies of all sizes and styles, with choices for companies with 1-Four customers, all the best way as much as 100+ customers.


Listed below are the beginning charges for every plan, per consumer, for an annual contract:

  • Fundamental — $19.95 monthly
  • Professional — $20.95 monthly
  • Enterprise — $27.95 monthly

These are probably the most inexpensive enterprise-level plans that we’ve seen thus far.

Another highlights of Nextiva’s small enterprise telephone service embrace:

  • Limitless calls
  • Name queuing
  • Computerized name forwarding
  • Maintain music
  • Free on-line fax
  • Free native and toll-free quantity

Some sought-after options are usually not included within the primary plan. If you wish to use the Nextiva app, get limitless convention calls, pre-recorded greetings, and textual content messaging, you’ll must improve to the professional plan.

Name recording, voice analytics, and voicemail to textual content supply are solely obtainable on the enterprise plan.

RingCentral – Hottest VoIP telephone service for small companies

Beginning at $19.99 monthly
100 toll-free minutes monthly
On-demand name recording
Small to enterprise options
Get Started Now

With greater than 350,000 companies utilizing RingCentral for VoIP telephone companies, it’s one of the fashionable options within the business.

RingCentral stands out as a result of they provide particularly designed plans for small companies. It’s dependable, safe, straightforward to make use of, and delivers high-quality voice for crystal clear calls.

RingCentral can also be inexpensive. It can save you over 30% should you enroll and prepay with an annual plan versus a month-to-month contract.


Right here’s a fast overview of the plans and pricing:


  • Beginning at $19.99 monthly per consumer
  • As much as 20 customers
  • 100 toll-free minutes monthly
  • On-demand name recording
  • Limitless calls inside US and Canada


  • Beginning at $24.99 monthly per consumer
  • 1,000 toll-free minutes monthly
  • Limitless Web fax
  • Limitless audio conferences
  • Limitless video conferencing (as much as Four folks per assembly)
  • On-demand name recording
  • Customized app improvement and deployment


  • Beginning at $34.99 monthly per consumer
  • 2,500 toll-free minutes monthly
  • Limitless video conferencing (as much as 100 folks per assembly)
  • Computerized name recording
  • Multi-site assist
  • Salesforce and Zendesk integration


  • Beginning at $49.99 monthly per consumer
  • 10,000 toll-free minutes monthly
  • Limitless video conferencing (as much as 200 folks per assembly)
  • Computerized name recording

There’s virtually a plan for everybody. Nevertheless, I don’t assume most will want any greater than the Normal plan, which provides loads of nice options and all of the necessities a enterprise may want.

It’s also possible to customise your plan to pay further for issues like further toll-free numbers, self-importance numbers, worldwide numbers, and worldwide toll-free calling.

The entire plans include primary options like limitless enterprise SMS and MMS, cell apps for iOS and Android, HD voice, group collaboration, name log stories, and 24/7 buyer assist.

The plan you select will largely rely on what number of toll-free minutes you intend to make use of in addition to the variety of customers you’re going to onboard.

Ooma – Best for conventional workplace settings with desk telephones.

Flat price $19.95 monthly
No contracts, cancel at any time
Limitless calling
Digital receptionist
Get Started Now

Ooma provides VoIP telephone plans which can be particularly made for small companies.

It’s a really perfect resolution for companies with conventional workplaces that want desk telephones.

New companies may be swayed by their profitable pricing. Simply pay a flat price of $19.95 monthly per consumer. No contracts and you may cancel at any time.

The catch? The month-to-month charges don’t embrace {hardware} prices.


In comparison with different suppliers, Ooma is unquestionably extra on the costly facet. This balances out the decrease month-to-month charges.

Ooma does have a cell app, which permits you and your employees to make calls on the go out of your smartphones. So you possibly can choose to go mobile-only and skip the {hardware} prices.

However I don’t suggest this. There are higher choices on the market should you’re wanting for a enterprise VoIP telephone service with none {hardware}.

So stick to Ooma if you need simple charges for your workplace telephone.

For these of you with a rising group, Ooma can scale with you. It’s straightforward so as to add on customers, gadgets, and handle every little thing by yourself.

Your plan will include limitless calling, a toll-free quantity, low worldwide charges, and a digital receptionist. Ooma additionally has distinctive buyer assist when you have any hassle organising the {hardware} or managing your service.

Phone.com – Best low-cost small enterprise telephone service plans.

Beginning at $9.99 monthly
50+ commonplace options included
E911 dialing choices
Premium function addons
Get Started Now

Phone.com provides a few of the most simple and easy VoIP enterprise telephone plans that you will discover. The simplicity is likely one of the predominant explanation why their charges are so inexpensive.

You possibly can enroll and get began in minutes. Constructing and managing your whole enterprise telephone system from the intuitive dashboard is simple for anybody, no matter their technical talent degree.

Phone.com has greater than 50 commonplace options, together with:

  • Fax to electronic mail
  • SMS messaging
  • Worldwide dialing
  • HD conferencing
  • Name screening and blocking
  • Name routing
  • Name queuing
  • Auto attendant

You’ll additionally profit from E911 dialing, which isn’t supplied by all VoIP suppliers. Premium options like caller analytics, name recording, video conferencing, and CRM integration value further.


Phone.com is HIPAA and HITECH compliant, which suggests it’s secure to make use of if your organization is within the medical discipline.

In comparison with different enterprise telephone companies that we’ve seen, Phone.com provides a singular pricing construction.

They’ve commonplace plans with limitless minutes beginning at $24.99, $32.99, and $49.99 monthly with an annual contract. Every tier comes with further numbers, further textual content messages, and added options that you’d count on with the value enhance.

Nevertheless, Phone.com additionally has pay per minute plans beginning as little as $9.99 monthly. That is the bottom month-to-month price that you just’ll discover from a good VoIP telephone service supplier. These plans are reserved for companies that don’t want a number of minutes. The pay per minute plans supply 300 month-to-month minutes, 500 month-to-month minutes, and 1,000 month-to-month minutes, respectively.

So in case your calls are comparatively quick and rare, you possibly can positively avoid wasting cash with one among these funds plans.

Grasshopper – Best telephone service for solo entrepreneurs

Beginning at $26 monthly
VoIP and Wifi calling
No calling limits
24/7 dwell assist
Get Started Now

Grasshopper is one other fashionable choice made for small companies and entrepreneurs alike.

Greater than 135,000 customers belief Grasshopper as their enterprise telephone service. The supplier is accountable for over 140 million calls per yr.

Grasshopper makes it straightforward for you to search out toll free numbers, self-importance numbers, 800 numbers, native numbers, and extra. This easy resolution is an effective way so as to add professionalism to your corporation.

Right here’s a fast breakdown of the plans and pricing:

  • Solo — Beginning at $26 monthly (1 quantity, three extensions)
  • Companion — Beginning at $44 monthly (three numbers, 6 extensions)
  • Small Business — Beginning at $80 monthly (5 numbers, limitless extensions)

The solo plan is the best choice for an entrepreneur who has a small facet enterprise. You’ll need to improve to the companion plan when you have a small group of as much as three staff working for you. For something greater than that, you’ll want the small marketing strategy to accommodate your wants.


All Grasshopper plans come commonplace with the next options:

  • VoIP and Wifi calling
  • Digital fax
  • Cellular and desktop apps
  • Business texting
  • Skill to deal with simultaneous calls
  • Name reporting
  • Name forwarding
  • Voicemail
  • Name transfers
  • Extensions

Not like different enterprise telephone companies available on the market, Grasshopper doesn’t have any restrictions for calling limits. You’ll additionally profit from 24/7 dwell assist.

Grasshopper additionally provides you the choice to combine your corporation interactions into one inbox that’s straightforward to handle. You possibly can entry your emails, texts, enterprise calls, and contacts in a single place.

Vonage – Pioneer within the VoIP telephone business

50+ voice & communication options
Appropriate with Vonage Conferences
Easy to arrange and scale
Evaluate Quotes

Vonage is a good and well-recognized identify within the telephone business. They’ve been in enterprise for practically 20 years. Again in 2003, Vonage grew to become the primary VoIP platform for 911 calls.

Whereas the corporate has a wealthy historical past, they simply lately began offering enterprise options.


They provide three totally different plans, with charges based mostly on the variety of strains you want. Right here’s a quick overview of the plans and prices.


This plan permits you to make and obtain calls out of your cell machine and desktop laptop. It’s greatest for smaller companies that don’t want workplace telephones.

  • 1-Four strains — $19.99 monthly per line
  • 5-19 strains — $17.99 monthly per line
  • 20+ strains — $14.99 monthly per line


The Premium plan is made for conventional workplace groups. It permits for calls from any machine, together with desk telephones.

  • 1-Four strains — $29.99 monthly per line
  • 5-19 strains — $27.99 monthly per line
  • 20+ strains — $24.99 monthly per line


That is the best choice for companies that want a telephone service for group setups and onboarding.

  • 1-Four strains — $39.99 monthly per line
  • 5-19 strains — $27.99 monthly per line
  • 20+ strains — $34.99 monthly per line

If you need CRM integrations, you’ll want to enroll for the Premium or Superior plan. The Superior plan additionally comes with on-demand name recording, group calls, and digital voicemail.

Jive – Tiered pricing with all-inclusive options

A lot of all-inclusive options
Name recording & monitoring
Customized greeting & maintain music
Evaluate Quotes

Jive is likely one of the greatest VoIP enterprise telephone companies for these of you who need a number of all-inclusive options.

I like Jive as a result of they try to make enterprise-level communication obtainable for small companies. Their system could be very straightforward to make use of, irrespective of how giant or small your group is.

With Jive, you’ll get primary options like:

  • Name recording
  • Auto attendants
  • Name monitoring
  • Conferencing
  • Digital fax
  • Customized greeting
  • Customized maintain music
  • Dial by identify or extension
  • Particular person name logs

Different suppliers make you pay further for a few of these.


Jive makes it straightforward for you and your whole group to hook up with your telephone system from any laptop or cell machine with an Web connection. That is ultimate for these of you who aren’t at all times tied to a standard workplace setting.

Pricing for these plans is predicated on customers. Right here’s an outline of Jive’s tiered-pricing construction.

jive pricing

As you possibly can see, the extra customers you could have, the much less you’ll pay monthly. However even the entry-level plans are inexpensive. If you issue within the premium options which can be all-inclusive, it makes Jive a extra interesting choice than another suppliers available on the market.

Jive telephones are extraordinarily straightforward to arrange. All it’s essential do is plug them in and also you’ll be able to make calls in minutes.

1-VoIP – Versatile and cost-effective metered pricing for small companies on a funds

40+ commonplace options
Pay for what you utilize plans
Value-effective & versatile
Evaluate Quotes

1-VoIP is cost-effective and versatile. It’s a fantastic choice for small companies on a decent funds that need a dependable telephone service supplier.

With plans beginning as little as $14.97 monthly, 1-VoIP doesn’t have absolutely the most cost-effective charges that we’ve seen on this information, however it’s very shut.

When you don’t make calls usually, you possibly can reap the benefits of 1-VoIP’s metered pricing construction. Solely pay for what you utilize. On this case, you’ll be charged simply $0.02 per minute.


Not like different suppliers available on the market, 1-VoIP doesn’t reduce out primary options should you enroll for the metered plan. You’ll nonetheless have the entire options that include the opposite plans, together with:

  • Queues
  • Maintain music
  • Digital fax
  • Digital name forwarding
  • Name recording
  • Hours of operation
  • Extension transfers
  • Name ready

Altogether, there are 40+ options that come commonplace.

When you’re solely utilizing as much as 200 minutes monthly, the metered plan can be your greatest wager. In any other case, they’ve package deal plans beginning at $19.97 and $29.97 monthly per extension.

The Worth of a Business Phone Service

Why do you want a enterprise VoIP phone service?

Most small enterprise house owners depend on conventional landlines or cell phones for communication. However landlines can take up a number of further house across the workplace. Plus, you possibly can’t take these with you on the go.

The majority of you may be utilizing your private cell numbers to deal with enterprise calls. Whereas the system may work for you, it’s not as skilled.

Certain—you possibly can at all times get a marketing strategy from a standard wi-fi service. However these plans are dear, particularly whenever you add extra strains.

These are a few of the high advantages of utilizing a enterprise telephone service:

  • Make and obtain calls from a number of gadgets (laptop, cell, desk telephone).
  • Monitor utilization, maintain occasions, and period of calls.
  • Share one quantity with a number of customers.
  • Add new staff with out going right into a retailer to purchase a brand new telephone.
  • Native and toll-free calls from anyplace with high-speed Web.

Most enterprise VoIP telephone companies additionally include options like name recording, name ready, name forwarding, and name routing.

Total, a enterprise telephone service can add professionalism to any small enterprise or web site. It may possibly enhance communication in-house in addition to together with your prospects.

What’s a VoIP telephone service?

The acronym stands for “voice over Web protocol.” In easy phrases, this can be a telephone service that operates over the Web.

A VoIP creates a digital sign from any incoming or outgoing name. Then it converts that sign to achieve any non-VoIP numbers as nicely. This cloud-based resolution means that you can obtain calls from a pc, VoIP telephone, any telephone with a VoIP adaptor, or cell hotspot. Right here’s a visible clarification of how it works.

How VOIP Works

Tips on how to Discover the Best Business Phone Services For You

Evaluate Quotes From The Best Business Phone Services

Get matched up with a enterprise telephone service that matches your particular wants.

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Now that you’re extra aware of a few of the high enterprise telephone companies available on the market, it’s time for you to decide on a plan for your small enterprise.

That’s why we’ve damaged down the 5 important includes a enterprise telephone service wants. You need to use the identical standards to search out the perfect enterprise telephone service for you.

Business measurement

The very first thing it’s essential do is determine what number of strains and customers you’ll want. There are specific plans on the market which can be geared towards small companies with only a handful of individuals, whereas different choices are greatest for groups of 20, 50, or extra.

Most often, you’ll pay much less monthly per line when you have extra customers. Bigger corporations ought to look for these plans to get the perfect price.

However when you have a small group and solely want a few strains, then it’s greatest to avoid tiered-pricing fashions. As an alternative, look for package deal offers which can be made for smaller organizations.


Along with the scale of your corporation, the size of your contract may also have an effect on the value you pay. Some suppliers attempt to lock you into an annual deal to decrease month-to-month charges. However this construction may be an costly upfront value.

For simplicity sake, let’s say you’re signing up for a $20 monthly per consumer plan, renewed yearly.. You probably have 10 customers, this plan will value you $2,400 upfront whenever you enroll.

So just be sure you’re completely satisfied together with your supplier earlier than you lock in any long run offers. I’d suggest a service that gives month-to-month charges. Attempt them out earlier than you think about one thing long run.

No matter you determine, simply make it possible for your VoIP enterprise telephone plan suits your funds. There are some low-cost plans on the market with fewer options, in addition to some higher-cost plans with a number of further advantages.


Be sure to select a supplier that’s dependable and has a great fame within the business. Learn third-party on-line critiques to see what prospects are saying about them.

Consider this the identical approach as your cell phone plan. Networks like Verizon, AT&T, and Dash have higher reputations than a few of the lesser-known manufacturers on the market.

Certain—generally a smaller or lesser-known service can supply an inexpensive various. However in lots of circumstances, you get what you pay for.

A trusted supplier may be a bit costlier, however it’s higher than having a poor connection and calls dropping.

Ease of use

Though the idea of a VoIP telephone could seem advanced, utilizing a enterprise telephone service shouldn’t be tough.

By way of setup and onboarding, you must look for a service that may be up and operating in minutes. When you’re making calls from a cell app or desktop laptop, then you can begin immediately.

For these of you who can be utilizing VoIP desk telephones and different {hardware}, look for suppliers which have easy options. If the {hardware} setup takes too lengthy, it’s simply not well worth the problem. Plus, the extra advanced the setup, the tougher any troubleshooting can be.

Taking calls, making calls, transferring calls, recording calls, reviewing name logs, organising your voicemail, and every little thing else needs to be easy as nicely. When you and your group are having issues doing these items throughout your first month or free trial, you must look elsewhere for a better to make use of service.

Free options

Each enterprise telephone service comes commonplace with primary options relying on the plan you select. A few of these can be extra helpful to you than others.

It’s as much as you to evaluation these options to see which of them you’ll truly use. Then discover a plan that features these options for free.

For instance, you may be drawn to a plan that has 50+ options, though you’re solely going to reap the benefits of 10. But when that plan doesn’t embrace one thing you want, reminiscent of name recording, then it’s not value it to pay further for that if you will get it for free elsewhere.

So store round and evaluate function lists to be sure to’re getting the perfect worth for your wants.

Abstract: The Best Business Phone Services for Each Scenario

I made certain that this information included one thing for everybody. Irrespective of how large your group is or how small your funds is, you possibly can positively discover a dependable telephone service for your small enterprise.

Let’s recap the only option for every scenario:

  • Nextiva — Most inexpensive enterprise-level plans.
  • RingCentral — The hottest VoIP telephone service for small companies.
  • Ooma — Best for conventional workplace settings with desk telephones.
  • Phone.com — Best low-cost small enterprise telephone service plans.
  • Grasshopper — Best telephone service for solo entrepreneurs.
  • Vonage — Pioneer within the VoIP telephone business.
  • Jive — Tiered pricing with all-inclusive options.
  • 1-VoIP — Versatile and cost-effective metered pricing for small companies on a funds.

Evaluate Quotes From The Best Business Phone Services

Get matched up with a enterprise telephone service that matches your particular wants.

Compare Quotes


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